Privacy Policy

This Privacy Policy describes how Fomioo (“we”, “us”) collects, uses, and shares information when you use our websites, applications, and related services (the “Service”). By using the Service, you agree to this policy where applicable law allows.

1. Information we collect

We may collect:

• Account data: such as name, email address, phone number, business details, and authentication information you provide when you register or update your profile.
• Operational data: menus, dishes, orders, customer contact details you enter, delivery notes, and similar content needed to run your kitchen operations.
• Technical data: such as device type, browser, approximate location derived from IP, log timestamps, and cookies or similar technologies used for security and preferences.
• Communications: messages you send to us (for example support requests) and, where you enable integrations, metadata required to deliver those features.

2. How we use information

We use information to:

• provide, maintain, and improve the Service;
• authenticate users and protect against fraud or abuse;
• send service-related notices and, where permitted, product updates;
• comply with law and enforce our terms;
• generate aggregated or de-identified analytics that do not identify you.

3. Legal bases (where applicable)

Depending on your region, we may rely on performance of a contract, legitimate interests (such as securing the Service), consent (for optional marketing or non-essential cookies), or legal obligation.

4. Sharing

We may share information with:

• Service providers who assist with hosting, analytics, email, security, or similar functions, under contractual safeguards;
• Integrations you enable (for example messaging or maps), according to your configuration and those providers’ policies;
• Authorities when required by law or to protect rights, safety, and integrity of users and the public.

We do not sell your personal information as a commodity.

5. Retention

We retain information for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and jurisdiction.

6. Security

We implement technical and organizational measures designed to protect information. No method of transmission or storage is completely secure; we encourage strong passwords and two-factor authentication where available.

7. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing. You may withdraw consent where processing is consent-based. Contact us to exercise these rights. You may also lodge a complaint with a supervisory authority in your country.

8. International transfers

If we process data across borders, we use appropriate mechanisms (such as standard contractual clauses) where required by law.

9. Children

The Service is not directed at children under the age where consent is required for data processing in their region. We do not knowingly collect personal information from children inappropriately.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy and adjust the “Last updated” date. Material changes may be communicated through the Service or by email where appropriate.

11. Contact

For privacy requests or questions, use the contact or support options provided in the Service or on our website.